Privacy Policy - ABA Therapy for Autism

At Attain ABA, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains what personal information we collect, how we use it, when we share it, and how we protect it when you visit https://attainaba.com or interact with us through our website, forms, communications, and services.

1. Information We Collect

Depending on how you interact with Attain ABA, we may collect the following categories of personal information:

Contact and identification information, such as your name, email address, telephone number, mailing address, and other information you provide through our website or forms.

Information related to services, such as information you provide when requesting or receiving information about ABA therapy services, including information about a child or family member when voluntarily provided by a parent, guardian, or other authorized person.

Communication information, including information you provide when contacting us by telephone, email, text message, website forms, or other communication methods.

Website and technical information, such as your IP address, browser type, device information, operating system, referring website, pages viewed, date and time of visits, and other technical or usage information.

SMS and telephone information, including your telephone number and records of your consent to receive text messages or other communications from Attain ABA.

We only collect personal information that is reasonably necessary for our business, website, communications, and service-related purposes.

2. How We Use Personal Information

Attain ABA may use personal information for the following purposes:

To respond to inquiries and requests for information.
To schedule, coordinate, and provide our services.
To communicate with individuals regarding services, appointments, applications, referrals, or other requested information.
To process forms, requests, and other submissions made through our website.
To send text messages, telephone calls, emails, or other communications when permitted and, where required, with your consent.
To process billing, payments, authorizations, and other administrative functions related to our services.
To maintain, operate, secure, and improve our website, systems, and services.
To analyze website usage and improve the user experience.
To comply with applicable laws, regulations, legal obligations, and contractual requirements.
To protect the rights, safety, security, and property of Attain ABA, our clients, website visitors, and others.

We do not sell personal information for advertising purposes.

3. HIPAA Compliance and Protected Health Information

Attain ABA is committed to protecting the privacy and security of health information and complies with applicable requirements of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), as amended, and its implementing regulations, including applicable Privacy, Security, and Breach Notification requirements.

When applicable, Attain ABA maintains administrative, technical, and physical safeguards designed to protect Protected Health Information (“PHI”) from unauthorized access, use, disclosure, alteration, or destruction.

We use and disclose PHI only as permitted or required by applicable law, including for purposes such as providing health care services, obtaining payment, conducting health care operations, complying with legal obligations, and other purposes authorized by law or by the individual when applicable.

When required by HIPAA or other applicable law, Attain ABA provides appropriate notices regarding the privacy practices applicable to Protected Health Information. This website Privacy Policy is intended to address website and general privacy practices and does not replace any separate Notice of Privacy Practices that may apply to our healthcare services.

4. Who We Share Personal Information With

Attain ABA may disclose personal information when reasonably necessary to operate our business and provide requested services. Depending on the circumstances, information may be shared with:

Service providers and vendors that perform services on our behalf, such as website hosting, information technology, data storage, communications, scheduling, payment processing, billing, analytics, and other business-support functions.

Healthcare, insurance, billing, and authorization parties, when necessary to provide services, process claims or payments, obtain authorizations, or otherwise perform requested or legally permitted healthcare-related functions.

Professional advisors and legal or compliance providers, when reasonably necessary for legal, accounting, compliance, security, or business purposes.

Government agencies, regulators, law enforcement, or other parties, when required or permitted by applicable law, legal process, or to protect the rights, safety, or security of individuals or Attain ABA.

We require appropriate confidentiality and data-protection obligations for third parties that process personal information on our behalf, as applicable.

SMS and Mobile Information

Attain ABA does not sell, rent, or share mobile information, including phone numbers and SMS consent or opt-in information, with third parties or affiliates for their own marketing or promotional purposes.

SMS consent is not shared with third parties.

Your consent to receive text messages is used only for communications from Attain ABA consistent with the purpose for which you provided consent. SMS consent is not sold, rented, transferred, or used to authorize another company to send messages to you.

5. Text Messaging

If you provide your mobile telephone number and consent to receive text messages from Attain ABA, you may receive messages related to services, appointments, scheduling, requests, or other communications associated with your relationship with Attain ABA.

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP. You may also reply HELP for assistance or contact Attain ABA directly using the contact information provided on our website.

Opting out of SMS messages does not necessarily prevent you from receiving other communications that are not sent by text message.

6. Log Files

Attain ABA may use standard website log files and similar technical information. These logs may include IP addresses, browser type, Internet Service Provider, referring and exit pages, date and time stamps, and related website activity.

This information may be used to administer the website, monitor website performance and security, understand website usage, troubleshoot technical issues, and improve our services and user experience.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember preferences, support website functionality, understand website usage, improve performance, and personalize or improve the user experience.

You may be able to control or disable cookies through your browser settings. Disabling cookies may affect certain website functionality.

Where third-party services are used on our website, those providers may process certain information in accordance with their own privacy policies and applicable agreements.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services. Attain ABA is not responsible for the privacy practices of third-party websites that we do not control.

We encourage you to review the privacy policies of any third-party website or service before providing personal information.

9. Children’s Information

Attain ABA recognizes the importance of protecting children’s privacy.

Because Attain ABA provides services that may involve children, we may receive personal information about a child when that information is voluntarily provided by a parent, legal guardian, authorized caregiver, referral source, or other authorized individual in connection with requesting or receiving services.

We handle such information in accordance with applicable privacy, healthcare, and data-protection laws, including applicable HIPAA requirements where HIPAA applies.

10. Data Security

Attain ABA uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

When applicable, our safeguards are designed to support compliance with HIPAA Security Rule requirements and other applicable privacy and security obligations.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

11. Your Choices and Privacy Requests

You may contact Attain ABA to ask questions about this Privacy Policy or to request information regarding the personal information we maintain about you, subject to applicable law and any legal or contractual limitations.

You may also contact us regarding your communication preferences or to withdraw consent to receive SMS messages.

12. Changes to This Privacy Policy

Attain ABA may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this Privacy Policy and post the updated version on our website.

We encourage you to periodically review this Privacy Policy for the latest information about our privacy practices.

13. Consent

By submitting information through our website or using our website, you acknowledge that you have read and understood this Privacy Policy, to the extent permitted by applicable law.

Where we request consent for SMS or other communications, that consent will be obtained separately and in accordance with applicable requirements.